COVID19 Information

Information is changing very rapidly right now, we will update this page with the most recent changes.

April 16, 2020

Shipping Extended to EU, Australia

We're happy to announce that we're now extending our express shipping services to more countries, including the EU and Australia.

We're hoping to add more countries soon and will bring back standard/more affordable shipping options as soon as normal postal services resume.

April 3, 2020

Post Office Closures

PTT (our postal service) has announced they will close due to coronavirus concerns.  As of today, we will only be able to ship via express couriers.

Deliveries to the US will be handled with FedEx express and will cost $13.75 flat rate (add-on items ship at no extra cost).  A phone number is required for the express shipping form.

Shipping to Europe/UK generally costs $14.00 but please contact us in advance, as some locations heavily impacted by the outbreak (currently Italy, Spain) may experience delays.

For all other locations, please contact us for an estimate.

April 2, 2020

Possible US Shipping Suspensions

USPS has just released the following announcement:

"Due to measures imposed by authorities to limit spread of the coronavirus (COVID-19), including cancellation of numerous international flights, Turkey’s post is no longer able to send postal items to a number of countries due to lack of transport capacity. The post is therefore declaring a situation of force majeure and customers should expect delays for all other inbound and outbound postal items."

We are therefore temporarily removing all physical products from our Etsy shop to avoid any potential confusion.

As of this writing, we are still able to ship to many locations via private couriers.

April 1, 2020

International Mail Suspensions Announced

Our post office has informed us that air mail will no longer be accepted to over 50 countries, to include Australia, New Zealand, Ireland, India, and Japan.

We are still able to ship to the US and can send packages to most other locations via private couriers (FedEx/UPS) but rates and availability vary greatly from country to country. 

For this reason, we have temporarily limited shipments to within the US.  If you are located or are shipping to an address outside of the US, please message us for up to date shipping details.

We will continue to update this page as soon as we recieve additional information.

March 25, 2020

Shipping Delays Expected

Our post office has announced limited staffing is being enforced to prevent the spread of COVID19.  Combined with recent flight limitations, delays are expected.  The exact duration and impact are unknown at this time, but we will continue to post updates as we receive them.

March 22, 2020

Possible Shipping Delays

We are carefully monitoring the global coronavirus outbreak and its impact on shipping. Because the situation may change dramatically and on very short notice, we highly recommend allowing extra time for shipping or upgrading to express to ensure timely delivery.

 

We know that receiving your order on time is extremely important and will continue to post updated information as we receive it.  In the meantime, please feel free to contact us with any questions or concerns.

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